We're accepting orders and processing them every day, but Christmas delivery is no longer possible.
We're accepting orders and processing them every day, but Christmas delivery is no longer possible.
Made at our in-house facility.
Packaged ready to be gifted.
Worldwide shipping within 2 weeks.
100% satisfaction guarantee.
Trusted by 100,000+ customers
Read our customer stories
"Bought this for my girlfriend after the passing of our beloved girl. She never goes anywhere without it."
"I'm blown away! They really nailed every little detail of my dog on the keychain. The golden finish is stunning"
I choose steel and I love how it turned out. Sturdy and robust! And every tiny detail of my beloved dog was captured.
"I was truly astounded when I received the keychain; it looks just like her! The resemblance is so good and brought a tear to my eye."
These are stunning! Absolutelybreathtaking how great they look.Brought me to tears when I got them.
"Hands down, one of my favorite purchases ever. Every time I look at it, I'm reminds me of him and what's waiting for me at home"
We create Life-Like jewelry that embodies the special bond between pets and their owners with precision and detail.
1. Pick & Upload:
Choose your material, upload your photo (see our guidelines), and opt for back engraving if desired.
2. Swedish Craftsmanship:
Each piece is expertly manufactured in Sweden with unmatched precision.
3. Prompt & Affordable Shipping:
Within 2-3 days, your order is ready and shipped quickly and affordably to your doorstep. Enjoy!
The quality of the picture is important. Make sure to only upload sharp photos where the subject is in focus and all the contours are clearly visible. A modern smartphone does the job!
It's important! The light source should preferably shine straight onto the dog. If the picture is very dark, it is difficult for us to know exactly where to engrave and it will make the final product less detailed, especially on dark dogs.
We recommend to do 1 animal or person per pendant. If you really want both of your pets on the same pendant, make sure that all the animals are positioned next to eachother with little to no space in between them. Also keep in mind that using multiple pets won't increase the diameter size of the finished pendant.
What is not included in the picture can of course not be included on the pendant. If the whole body is visible, we try to make a whole body silhouette, otherwise we make a head silhouette.
A high resolution photo shot in great lighting conditions will turn out the best.
When your order comes in, our designer first assesses the characteristics that make your animal unique, in order to then emphasize those details even more before the engraving.
Then, your order goes through our unique 10-step process, including engraving, cutting, polishing, washing, and more. Each step was developed over a long period of experimentation to create the best product.
Your order will now be packaged in a gift-friendly package and be on its way to your address!
Like other reviews, I ordered X254727 on December 2nd, well in advance from the holidays. It appeared with the tracking that my shipment would make the window of December 12-18, however it is the 24th and does not look like it will be here in time for Christmas. It was in Indiana since the 16th and hasn’t made it to Michigan in 8 days. I hope I can edit this to say how much it was worth the wait, but I’m disappointed while I’m still waiting.
Hello, Corey! We’re truly sorry about the delay and completely understand your frustration, especially with it being the holiday season. We’re also saddened by the delays as logistics have been heavily impacted by the sheer volume of parcels being delivered worldwide. Before the holiday rush, deliveries were much smoother and often quicker than the usual 2-3 week timeline. Unfortunately, the current circumstances have caused unexpected delays.
We’ve already reached out to our logistics team to nudge our shipping partner and push for the delivery of your order. Rest assured, we’re doing everything we can to ensure your package reaches you as soon as possible.
Thank you for your patience, and we’re optimistic that once your order arrives, it will be worth the wait.
Silvercut Team
I ordered 3 keychains on December 3 that were meant to be Christmas presents. I received a confirmation number ( 006XWKFYL) but never received a tracking number. The payment went through to my bank on the 3rd. Very disappointed since I put the order in early enough to be received for Christmas. I see the reviews with how great the products are and was really excited to receive these items and give them as gifts.
Hi, Katina! We sincerely apologize for the inconvenience this has caused. We send order confirmation and tracking link emails to the email address provided at checkout. If you haven’t received them, they may have been filtered to your Spam or Junk folder.
Upon checking, your order was delivered on the 21st of December. We also reached out via email regarding this, but if you still haven’t received the package, please don’t hesitate to contact us directly at support@silvercut.com or through our social media platforms, Instagram and Facebook Messenger. Rest assured, we’re here to assist you in any way we can to resolve this. Thank you for your patience and understanding.
Silvercut Team
Order X257712... I'm still not getting a straight answer. Everything shows it is coming out of NJ and nothing out of the country. However the message I got says that it has to clear customs when it gets to the US. I've done decades of international shipping. Air freight takes a day at most and most have to clear customs in route. Over the ocean takes as fast as 17 days from Shanghai to LA/Long Beach port. Clearing customs 2-3 days before arriving in the country. Heaven forbid if customs wants to do an inspection. That will take days if not weeks. Now where on the company's website shows transit of 3 business weeks (min 21 days) and it hasn't left the origin port. Merry Christmas.... 😥
Hi, Tim! Thank you for following up, and we truly appreciate your patience as we address your concerns. We’d like to clarify that we are based in Sweden as stated in our website, which is why our shipments must go through international transit and customs clearance before entering the U.S. The customs process is dependent on various factors and can sometimes take longer, especially during the busy holiday season.
Regarding transit timelines, we estimate 2-3 weeks for standard international shipping. This information is available on our website in the Shipping Policy here: https://silvercut.com/policies/shipping-policy However, we understand how frustrating it can be to wait, especially for a Christmas gift, and we are deeply sorry for any inconvenience caused by the slow logistics this holiday season.
We are confident your package is moving through the necessary processes and will arrive in time for the holidays. If there’s anything else we can do to assist, please don’t hesitate to let us know—we’re here to help!
Silvercut Team
I ordered a key chain weeks ago and was never given a tracking number or anything. All I get are spam emails from them. Here’s proof of the paid sale
Hi, David! We’re sorry to hear about the trouble and appreciate you reaching out! If you haven’t received your order confirmation email, even after checking your Spam inbox, please email us at support@silvercut.com It’s possible that the email address submitted at checkout was incomplete or incorrect, as we send all notifications, including order confirmation, to the email provided.
To help us investigate further, kindly share the full name associated with the order or the order number provided at checkout. We’ll be happy to assist and ensure your concern is resolved promptly!
Silvercut Team
I couldn't be more thrilled! I ordered one Keychain, received it then ordered two more and a necklace.
The product itself is beautiful. The gift box and packaging is way way beyond expectations! Fabulous presentation for a gift!!!!
Worth every penny!
Thank you Silvercut! You guys and your customer service is exceptional.
Love from Canada.
Hi, Devi! Thank you so much for your amazing feedback! We’re over the moon to hear how much you love the keychain, necklace, and the gift presentation. It truly means the world to us. ❤️ Your kind words about our customer service made our day! Sending lots of love right back to you in Canada. ✨
Silvercut Team
I entered the text but apparently it seems there is some complication by the business including your requested personalised text. This gift has become pointless due to the lack of clarity.
1*
Be very careful when ordering otherwise you may become unsatisfied with your order.
Hello, Mark! We are really sorry to hear about the trouble with your order. It’s definitely not the experience we want for you. If you could fill out our Complaint Form, we’ll take a close look at what happened and get back to you with some feedback and hopefully a solution. Thanks for letting us know, and we’ll do our best to make it right!
Silvercut Team
Oh My Goodness!!! This is Amazing!!!! I absolutely love it. It’s so Amazing! Silvercut is an Awesome company and excellent customer service. They went above and beyond. I will cherish this keychain forever. And I will definitely be coming back for more. Thank you!!
Oh wow, thank you so much, Emily! 😊 We're super happy to hear how much you love your keepsake! It's so heartwarming to hear such wonderful feedback regarding our products and customer service. We're always here to help, and we are excited to craft more keepsakes for you in the future!
Silvercut Team
Track the production progress of your order and see if there’s any shipping updates regarding your shipment.
