The quality of the picture is important. Make sure to only upload sharp photos where the subject is in focus and all the contours are clearly visible. A modern smartphone does the job!
Lighting is important! The light source should preferably shine straight onto the subject. If the picture is very dark, it is difficult for us to know exactly where to engrave and it will make the final product less detailed, especially on pets with black fur.
We recommend to do 1 animal or person per pendant. If you really want both of your pets on the same pendant, make sure that all the animals are positioned next to eachother with little to no space in between them. Keep in mind that using multiple pets does not increase the diameter size of the finished pendant.
FedEx Express EXCL. Production
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Our #1 priority is for you to feel happy and excited with your purchase.
That means we stand by our product 100%, no questions asked, no ifs, no buts.If you have a problem, we want to solve it.
If you don't like your Silvercut™, we'll replace it. Whatever it takes.
Just reach out to our Customer Support Team. We're here for you.
Happiness. Guaranteed.
The Silvercut Team
My sweet angel baby passed away about a month ago. I was looking for a way to have him with me all the time and I came across silvercut on Instagram. I opted for the keychain and it did not disappoint. The detail and persicion they are able to achieve from the photo I sent surpassed my expectations. Now I have him in my heart and hands all the time 💙
Track the production progress of your order and see if there's any shipping updates regarding your shipment.
track your orderMy beautiful, beloved Wiggles left this earth a few weeks ago after 14 years together. I’m having a VERY hard time coping with her loss. This lovely pendant captures her beautiful, expressive face perfectly. I love it.
This is the 2nd order i've placed to keep a lovely memory of my two babies as i've already lost one of them recently. Now, i can keep them with me and i am still highly surprised by the quality fo this keychain. Thank you again, Silvercut, to let us keep some magnificient items for our best friends ♥
I love my new key chain. I miss seeing my girls face everyday so now she can come with me everywhere again!
I just received my keychain and it's beautiful. I thought it would be difficult because I submitted an all black dog, but the detail is great. This will be a wonderful gift for my sister in law!