As we approach the holiday season, we want to share some important updates about our production and delivery timelines. Your overwhelming support has led to a significant increase in demand, and we're working tirelessly to meet it with the same dedication and quality you expect from Silvercut.
Extended Production Times
Each Silvercut piece is custom-crafted to your specifications, a process that takes time and precision. Due to the overwhelmingly high demand this season, our production time has increased from the usual 1-3 days to at least 12 days. We're committed to maintaining the quality of your personalized jewelry, even if it means a bit more time in the crafting process.
Holiday Shipping Updates
The holiday season also brings an increased load on shipping services. Consequently, we're unable to guarantee delivery before Christmas.
However, if you place your order before December 10th and select express shipping, there's a possibility it could arrive in time, but this can't be promised due to external shipping factors.
Special Offer: Customized Gift Cards with Video Messages!
Understanding your need for timely and thoughtful gifts, we're excited to offer customized gift cards, complete with a unique video message feature. These gift cards can be scheduled for delivery at your convenience.
Plus, enjoy our holiday discount on these cards, valid until December 26th!
$50 Gift Card - 30% OFF
$100 Gift Card - 40% OFF
$150 Gift Card - 50% OFF
Our Commitment to You
At Silvercut, we are continuously evolving to ensure the best experience for you. We appreciate your understanding and patience during this busy time, and we're here to help with any questions you may have.
Thank you for your continued support, and here's to creating more beautiful memories together!
Warm regards,
✨ The Silvercut Team