The quality of the picture is important. Make sure to only upload sharp photos where the subject is in focus and all the contours are clearly visible. A modern smartphone does the job!
Lighting is important! The light source should preferably shine straight onto the subject. If the picture is very dark, it is difficult for us to know exactly where to engrave and it will make the final product less detailed, especially on pets with black fur.
We recommend to do 1 animal or person per pendant. If you really want both of your pets on the same pendant, make sure that all the animals are positioned next to eachother with little to no space in between them. Keep in mind that using multiple pets does not increase the diameter size of the finished pendant.
FedEx Express EXCL. Production
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Our #1 priority is for you to feel happy and excited with your purchase.
That means we stand by our product 100%, no questions asked, no ifs, no buts.If you have a problem, we want to solve it.
If you don't like your Silvercut™, we'll replace it. Whatever it takes.
Just reach out to our Customer Support Team. We're here for you.
Happiness. Guaranteed.
The Silvercut Team
Track the production progress of your order and see if there's any shipping updates regarding your shipment.
track your orderThe experience and service is top notch. I am grateful for the updates along the entire production and shipping process! I purchased the dog keyring as a gift for Father's Day and my partner was floored and moved to tears. Now our sweet Coco will be with him wherever he travels for work! The likeness and her essence was rendered and captured so beautifully! Now I need to get myself one!
My beautiful, beloved Wiggles left this earth a few weeks ago after 14 years together. I’m having a VERY hard time coping with her loss. This lovely pendant captures her beautiful, expressive face perfectly. I love it.
This is the 2nd order i've placed to keep a lovely memory of my two babies as i've already lost one of them recently. Now, i can keep them with me and i am still highly surprised by the quality fo this keychain. Thank you again, Silvercut, to let us keep some magnificient items for our best friends ♥
I love my new key chain. I miss seeing my girls face everyday so now she can come with me everywhere again!
I just received my keychain and it's beautiful. I thought it would be difficult because I submitted an all black dog, but the detail is great. This will be a wonderful gift for my sister in law!
I originally ordered the stainless steel keychain but was not happy with the level of detail it provided, and my dog passed away while I was waiting for it to arrive. Replacement was very easy, the employees I dealt with were lovely, and they even upgraded me to sterling silver for better detail. I just got my replacement keychain last night and I could not be happier. Thank you so much. The detail in the sterling silver keychain is amazing, I can even make out his name on his dog tag. Thank you. :)